Case Study
Improving CX While Incorporating AI-Powered Technologies thumbnail

Improving CX While Incorporating AI-Powered Technologies

Fusion CX helps the #1 telecom service provider in the…

Case Study
Helping A Food Delivery App Company Manage High Volatility In Demand During Rush Hours thumbnail

Helping A Food Delivery App Company Manage High Volatility In Demand During Rush Hours

Fusion CX helped One of the largest online food-ordering enterprises…

Case Study
Helping a Home Improvement Firm with Cost-Effective Acquisition thumbnail

Helping a Home Improvement Firm with Cost-Effective Acquisition

Fusion CX worked with a leading home improvement brand to…

Blog
Fusion CX Honored with Bronze Stevie® Award for Customer Service Team of the Year thumbnail

Fusion CX Honored with Bronze Stevie® Award for Customer Service Team of the Year

Fusion CX has been recognized with the Bronze Stevie® Award…

Case Study
Improving Lead Quality for a New Venture thumbnail

Improving Lead Quality for a New Venture

Fusion CX helped a leading Canada-based real estate company launch…

Case Study
Improving CX for Healthcare Client thumbnail

Improving CX for Healthcare Client

Fusion CX helped a HealthTech-powered procurement platform with new customer…

Blog
Why OTA Customer Service Outsourcing Is the Growth Lever Every Online Travel Agency Needs thumbnail

Why OTA Customer Service Outsourcing Is the Growth Lever Every Online Travel Agency Needs

The online travel industry has never been more competitive. Between…

Blog
The Scalability Advantage: Why Leading CPG Brands Choose Flexible Retail Goods BPO Partnerships thumbnail

The Scalability Advantage: Why Leading CPG Brands Choose Flexible Retail Goods BPO Partnerships

The consumer packaged goods (CPG) industry has always moved fast—but…

News
Fusion CX Completes Integration of Scribe.ology Acquisition; Celebrates Stevie® Award Recognition in Lisbon thumbnail

Fusion CX Completes Integration of Scribe.ology Acquisition; Celebrates Stevie® Award Recognition in Lisbon

Kolkata, India – October 10, 2025 — Fusion CX Limited,…

Blog
Beyond Cost: How Smart Retailers Select BPO Vendors for Growth and CX Excellence thumbnail

Beyond Cost: How Smart Retailers Select BPO Vendors for Growth and CX Excellence

In today’s retail world, success hinges on more than the…

Blog
Beyond Coverage: Why Medicare Customer Support Defines Member Retention in a Post-Policy Era thumbnail

Beyond Coverage: Why Medicare Customer Support Defines Member Retention in a Post-Policy Era

Medicare in 2025 isn’t just about coverage and premiums—it’s about…

Blog
AI-Powered Fashion Support: Outsourcing Solutions to Satisfy Every Modern Buyer thumbnail

AI-Powered Fashion Support: Outsourcing Solutions to Satisfy Every Modern Buyer

The world of fashion retail has changed dramatically. Today’s consumer…