Latest from Fusion CX

Improving CX While Incorporating AI-Powered Technologies
Fusion CX helps the #1 telecom service provider in the…

Helping A Food Delivery App Company Manage High Volatility In Demand During Rush Hours
Fusion CX helped One of the largest online food-ordering enterprises…

Helping a Home Improvement Firm with Cost-Effective Acquisition
Fusion CX worked with a leading home improvement brand to…

Fusion CX Honored with Bronze Stevie® Award for Customer Service Team of the Year
Fusion CX has been recognized with the Bronze Stevie® Award…

Improving Lead Quality for a New Venture
Fusion CX helped a leading Canada-based real estate company launch…

Improving CX for Healthcare Client
Fusion CX helped a HealthTech-powered procurement platform with new customer…

Why OTA Customer Service Outsourcing Is the Growth Lever Every Online Travel Agency Needs
The online travel industry has never been more competitive. Between…

The Scalability Advantage: Why Leading CPG Brands Choose Flexible Retail Goods BPO Partnerships
The consumer packaged goods (CPG) industry has always moved fast—but…

Fusion CX Completes Integration of Scribe.ology Acquisition; Celebrates Stevie® Award Recognition in Lisbon
Kolkata, India – October 10, 2025 — Fusion CX Limited,…

Beyond Cost: How Smart Retailers Select BPO Vendors for Growth and CX Excellence
In today’s retail world, success hinges on more than the…

Beyond Coverage: Why Medicare Customer Support Defines Member Retention in a Post-Policy Era
Medicare in 2025 isn’t just about coverage and premiums—it’s about…

AI-Powered Fashion Support: Outsourcing Solutions to Satisfy Every Modern Buyer
The world of fashion retail has changed dramatically. Today’s consumer…