Email Support

Email Support


Outsource Email Support Services For Timely and Cost-Efficient Customer Engagement

Customer email support has a unique edge over other non voice process channels. It’s a preferred medium of B2B communication and a convenient channel for those who prioritize accurate information over real-time assistance. Beyond this advantage, email support can be utilized to keep the consumers in the loop with the latest developments of product delivery, to resolve technical issues with detailed responses, or while cross-promoting a service.

Email is one of our core non voice process offerings. Our email support team consists of experienced agents, all trained to respond to a large influx of emails promptly and accurately in a user-friendly language. When you outsource email support services to us, we keep query resolution time to a minimum with our 24x7 support and help your business save money by reducing telecommunication charges.


Order Support

From product queries to order delivery, with our highly scalable email support service, you can keep the customers in sync with the latest updates related to their orders.

Query Management

You can effectively manage a large volume of queries when you outsource email support services, reducing the burden on other channels.

Data Collection

Our email support can be deployed to gather highly target actionable marketing insights.


24×7 Support Availability





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    Can you generate corporate leads from email marketing?

    Email marketing is one of the prominent ways to generate corporate leads. Our targeted email marketing campaigns allow your business to directly target the decision-makers in an organization, helping you generate business leads exponentially.

    Are your services cost-effective?

    Yes, we are committed to providing quality service to our clients at a reasonable price. You can always ask for a quote for detailed pricing when you choose to outsource email support services.

    Can I get leads from my target location?

    With the advancement of technology, you have the option to target any location and demographic. At Fusion CX, we have the best marketers who can help you target and generate business leads in the shortest span.

    How to contact Fusion CX?

    Once you've decided to outsource email support services to Fusion CX, you can simply fill out the inquiry form by clicking the 'Get A Quote' button at the top right corner of the webpage. We will get back to you as soon as we receive your request.

    Where Can I Get the Finest Email Support Services?

    Fusion CX is a global Customer Experience Management company and offers excellent customer support across numerous countries, including United States, UK, Albania, Morocco, India, Philippines, Colombia , Canada, Jamaica, El Salvador, Thailand, Mexico, Kosovo and Indonesia. We have presence in 28+ locations to support the client and help escalate their business.