CERTIFICATIONS &
AFFILIATIONS

CERTIFICATIONS &
AFFILIATIONS

Your trust is the most valuable asset for us. We strive to earn it with our prowess in delivering what we promise. Our certifications and affiliations with renowned organizations are testimonials to it.

ALL CERTIFICATIONS

ISO 27001

Fusion CX is proud to announce that it has successfully secured ISO 27001: 2022 certification.

Locations

All Locations

PCI DSS

Fusion CX successfully secured the PCI Data Security Standards Certification the Payment Card Industry's Data Security Standards v4 (PCI-DSS) Certification.

Locations

India (Kolkata), Philippines (Manila, Cebu), Morocco, El Salvador, Jamaica, Mexico, Belize (Dangriga, Orange Walk, Cayo), USA (Higbee, Boca, Spindale, Houston)

HIPAA (For Healthcare)

Fully compliant with The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for sensitive patient data protection.

Locations

India (Kolkata), Philippines (Manila, Cebu), USA (Higbee, Boca, Spindale), EL Salvador, Jamaica, Belize (Chetumal, Icon, Cayo, Orange Walk, Dangriga)

SOC 2

Fusion CX announced the successful completion of its SOC 2 audit. The audit was conducted by an independent accounting firm.

Locations

India (Kolkata, Bangalore, Gurugram, Mumbai), Philippines (Manila, Cebu, Legazpi), Jamaica, Belize (Chetumal), El Salvador, Colombia, USA (Spindale, Houston), Morocco

ISO 9001

Fusion CX has successfully achieved ISO 9001 certification

Locations

India (Bangalore, Gurugram)

HITRUST

Fusion CX is now HITRUST CSF certified — the gold standard in cybersecurity frameworks

Locations

USA (Pittsburgh, Utah), EL Salvador, Singapore, Philippines (Eastwood)

MSME Certification

Fusion CX has received the certification from Ministry of Micro, Small & Medium Enterprises (MSME), Government of India.

Locations

India

NASSCOM Member

Fusion CX proudly announces itself as a NASSCOM member - an acknowledgment of authenticity and expertise in the BPO & ITES industry.

Locations

India

NMSDC Certification

Ameridial Inc., a Fusion CX Group Company, has been successfully certified by the Ohio Minority Supplier Development Council, an affiliate of the NMSDC.

Locations

USA

Related Posts

Post thumb

How AI-Powered Teammate for Financial Advisors is Transforming the Modern Wealth Management Sector

Post thumb

GBS in Banking: Transforming Modern Financial Infrastructure and Customer Support

Post thumb

Spanish-Speaking Retail Customer Support: How Global Brands Win Across Markets

Post thumb

Why Hyper-Personalization Is Transforming Travel Customer Experience in 2026

Post thumb

How a Multi-Brand Home Services Call Center Improves Booking, Dispatch, and Growth

Post thumb

Why Fusion CX Is One of the Best Outsourcing Companies for Retail, Banking, Healthcare & More in the USA

Post thumb

Labor Day Retail Rush: How Leading Brands Scale CX and Protect Revenue

Post thumb

The Rising Importance of Customer Identity Verification (KYC) Support in Banking and Fintech

Post thumb

Strategic Banking BPO Services for Modern Financial Institutions for 2026 and Beyond

Post thumb

Private Aviation BPO: How Boutique Airlines Are Redefining Luxury Travel CX