Diversity & corporate social responsibility

A fusion of people and culture.

Inclusive hiring, skills programs and community support across the countries where we work.

Diverse group of young professionals in a mentoring workshop
Certified MBEMinority Business Enterprise
A fusion of people and culture

Equal opportunity for everyone we work with.

We give everyone associated with us equal opportunity, through internal initiatives and an inclusive hiring process. That commitment has helped us build a diverse workforce across our delivery countries.

Our CSR work focuses on skills, access and community, in every country where our people live and work.

CSR focus areas

Where we contribute.

Three priorities guide our corporate social responsibility programs.

01

Gender-equal workplace

Supporting the National Apprenticeship Promotion Scheme and National Apprenticeship Training Scheme to train and mentor young professionals from underprivileged backgrounds.

02

Free of racial bias

Working with educational institutions and NGOs to provide vocational training, internships and meaningful employment opportunities for young professionals from diverse backgrounds.

03

Culturally inclusive

Community development programs focused on digital literacy, women’s empowerment and rural workforce skilling to create sustainable opportunities for underserved communities.

Our commitment

Diversity and inclusion, built into how we do business.

Diversity and inclusion are core principles that shape how we do business. We look for opportunities to collaborate with minority-owned businesses, support initiatives led by minority groups, and promote inclusive practices in the workplace and the wider community.

As a certified Minority Business Enterprise, we are expanding supplier diversity programs and promoting local hiring and workforce development across emerging markets.

Certified MBE

Minority Business Enterprise

Supplier diversity programs, local hiring and workforce development across emerging markets.

In our communities

Stories from India, the Philippines and Canada.

Our teams give their time, skills and resources where they are needed most.

Blood donation camp for thalassaemia patients
India

Blood donation camp for thalassaemia patients

More than 80 employees, along with our COO, took part in our annual blood donation camp with Ashok Blood Bank.

“Anyone of us can be a carrier. We, as educated professionals, should come up and do our bit to contribute to society.”

Kishore Saraogi, COO, Fusion CX
Supporting Goonj's Cloth for Work
India

Supporting Goonj's Cloth for Work

Our teams collected more than 300 pieces of clothing, over 23 bags, for Goonj’s initiative that channels surplus from urban homes to rural and disaster-hit areas, including flood victims in the Himalayas and cyclone victims in Odisha.

“Our employees were enthusiastic to donate. We hope our contribution benefits those who are needy.”

Oindrila Banerjee, HR, Fusion CX
PHP 1 million pledge for Typhoon Rai relief
Philippines

PHP 1 million pledge for Typhoon Rai relief

In line with its Human First approach, Fusion CX Cebu pledged to raise PHP 1 million to help families affected by Typhoon Rai in December 2021 rebuild their lives.

“The Filipino spirit of camaraderie, resilience and optimism prevails.”

Barbara Atillo, Director of Client Success, Fusion CX
Flood relief with the ABS-CBN Foundation
Philippines

Flood relief with the ABS-CBN Foundation

Fusion CX Manila donated PHP 14,500 and more than 20 bags of clothing to the ABS-CBN Foundation for families displaced by the December 2012 typhoon.

“We hope things get better and offer our support for it.”

Vineet Verma, Country Manager, Fusion CX Manila
Bay St. George Sick Children's Foundation
Canada

Bay St. George Sick Children's Foundation

For three years, our Newfoundland staff have answered pledge lines for the Foundation, which has supported more than 150 families, alongside a company donation.

“We wish to encourage such communities that work hard to support ailing kids.”

Cheryl Johnson, Director, Service Delivery

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