We have 30+ global offices spread across 15 countries. This allows us to bring the most talented professionals on board to deliver defining customer experiences. It also provides the flexibility of choosing a suitable location for our clients from a range of shoring options.





We have 8 offices across the Americas. From startups to Fortune 500 organizations - here we serve some of our most exciting clients. This wide presence in the continent allows us to work with a diverse range of talents and help us build a global understanding of the market dynamics.

United StatesCanadaEl SalvadorJamaicaColombiaMexico ColombiaBelize



The availability of a cost-effective talent pool makes APAC an ideal outsourcing region. We have 8 solution centers spread across India and the Philippines. From here we serve 9 industrial domains in all the major Asian languages.

India Philippines ThailandIndonesia


EMEA has a huge and diverse marketplace. Outsourcing your services to this region allows you to cost-effectively leverage from an idea-rich workforce and gives you access to the best of the latest innovations. We are currently operational in 3 countries in this region and are planning to expand into more.



Debt Resolution Services – Achieve Success with Fusion CX

The financial world is changing. Consumer debt is on the rise; Debt Resolution companies are emerging to help borrowers manage their burdens. They help borrowers with strategies like negotiation, consolidation, and disciplined planning. But the impersonal, number-driven approach of the past is fading. Today, Debt Resolution is becoming more compassionate and personalized. This transformation is […]

Seize the Open Enrollment Opportunity: Empower Beneficiaries with Fusion CX

The annual Medicare Open Enrollment period is a crucial time for private insurance companies offering Medicare Advantage Plans (Part C) and Part D prescription drug plans. It’s your chance to connect with new beneficiaries, showcase your plans’ value, and retain existing members. However, navigating the complexities of the Open Enrollment Experience can be challenging. This […]

Open Enrollment: From Frustration to Celebration with Fusion CX

Imagine this in this year’s Open Enrollment season. Instead of a dreaded phone tag and information overload period, it’s a smooth, efficient process that empowers employees and HR teams. Sounds like a dream, right? Well, with the innovative open enrollment support from Fusion CX, it can become a reality. The Open Enrollment Challenge and Opportunity […]

The Future of Open Enrollment: How Technology Revolutionizes Experience for Medicare Beneficiaries

The yearly Open Enrollment Period (OEP) is a crucial time for companies offering Medicare Advantage (Part C) and Part D prescription drug plans. It’s your chance to connect with new beneficiaries, showcase your plans’ value, and retain existing members. But navigating OEP’s complexities can be tricky. This blog explores how technology is revolutionizing OEP for […]

Unlock Efficiency: Applications of AI in Data Annotation Services

Data annotation remains a critical but time-consuming hurdle as AI evolves at breakneck speed. At Fusion CX, we recognize the need to streamline this process, and that’s where Artificial Intelligence comes into play, offering a powerful solution to supercharge data annotation services. Applications of AI in Data Annotation Services Pre-annotation and Auto-labeling Imagine AI algorithms […]

Empathetic AI-Powered Services- Transforming Debt Resolution

Millions of us are struggling with debt these days, which is no surprise considering consumer debt is at an all-time high. That’s where Fusion CX comes in. We’re a partner for banks, financial institutions, and debt resolution companies that want to help people recover. We use innovative technology with a human touch to create compassionate […]