Blog
Why Hospitality Call Center Outsourcing Is the Backbone of Guest-Centric Service thumbnail

Why Hospitality Call Center Outsourcing Is the Backbone of Guest-Centric Service

In the world of hospitality, success doesn’t come from the…

Blog
From Claims to Conversations: The New CX Playbook for Health Plans thumbnail

From Claims to Conversations: The New CX Playbook for Health Plans

For decades, payers were judged on how fast they processed…

Blog
Why Outsourcing Financial Services is Important to Sustain Growth in 2026 thumbnail

Why Outsourcing Financial Services is Important to Sustain Growth in 2026

Operating a financial services department can be a tedious and…

Blog
The Wearable Boom Needs More Than Apps—It Needs Human Guidance thumbnail

The Wearable Boom Needs More Than Apps—It Needs Human Guidance

From smartwatches monitoring heart rhythms to continuous glucose monitors transforming…

Case Study
Assisting a Pharmacy Leader Scale Prescription Fulfillment and Revenue thumbnail

Assisting a Pharmacy Leader Scale Prescription Fulfillment and Revenue

Fusion CX worked with a premier compounding and mail-order pharmacy…

Case Study
How Culturally Aligned CX Drove Medicare Member Engagement thumbnail

How Culturally Aligned CX Drove Medicare Member Engagement

Fusion CX helped a Medicare Advantage plan serving Asian American…

Case Study
Scaling Customer Support for a Fast-Growing MVNO thumbnail

Scaling Customer Support for a Fast-Growing MVNO

Discover how Fusion CX reduced resolution times by 83%, lifted…

Case Study
Unlocking Advanced Analytical Support for an MVNO thumbnail

Unlocking Advanced Analytical Support for an MVNO

Discover how Fusion CX empowered an established MVNO with real-time…

Case Study
Driving Operational Excellence for a New MVNO thumbnail

Driving Operational Excellence for a New MVNO

Discover how Fusion CX helped a newly launched MVNO achieve…

Case Study
Surge-Ready CX for a Global Luxury Beauty Brand thumbnail

Surge-Ready CX for a Global Luxury Beauty Brand

Discover how Fusion CX helped a prestige beauty leader flex…

Case Study
Accelerating EEG Support for Higher Quality and Faster Revenue thumbnail

Accelerating EEG Support for Higher Quality and Faster Revenue

Discover how Fusion CX enabled a leading U.S. EEG provider…

Case Study
Nationwide Scaling for a U.S. Home Renovation Leader thumbnail

Nationwide Scaling for a U.S. Home Renovation Leader

Discover how Fusion CX enabled a leading home remodeling company…