Latest from Fusion CX

Xplore-Tech Services Joins Data Security Council of India (DSCI) as a Proud Member
After our affiliation with NASSCOM, we proudly announce the association…

Offering quality service is a priority for Manila BPO companies
Manila BPO companies have earned a global reputation as leaders…

Manila’s Rise as a Global BPO Leader – Excellent Work Culture Creates Global Differentiation
Manila has emerged as a powerhouse in the BPO industry,…

Why hiring offshore call centers is a good decision
Let’s cut to the chase: running a business today is…

Outbound telemarketing helps businesses breathe easy
In today’s digital-first world, where emails, texts, and social media…

Call Center Outsourcing in the Post-Recession Scenario
The global economy has faced disruptions in recent years, forcing…

The Essential Attributes of a Great Call Center Agent
Imagine calling customer support and instantly feeling understood, valued, and…

Why Telephone Answering Services are Essential for Business Success
In today’s fast-paced business environment, customer satisfaction is the cornerstone…

French Speaking Call Center to Reach Out to a Major Proportion of the Global Population
In a world where borders are increasingly blurred, businesses must…

The Ideal Time to Outsource Help Desk Services
In today’s fast-paced business environment, managing an in-house help desk…

Fusion BPO Services Inc. formally inducted into the Business Processing Association of the Philippines (BPAP)
Pasay City, March 01, 2012 – Fusion BPO Services Inc.…

Fusion BPO Services Group acquires O’Currence Inc. as part of its growth and diversification Plans
Fusion BPO Services is pleased to announce acquisition of O’Currence…