Latest from Fusion CX
5 Tips for Cost-Effective Call Center Outsourcing Solutions
Entrepreneurs live by “cut corners” and “boost the bottom line,”…
Why Outsourcing Customer Support Builds Loyalty
Surveys reveal a harsh truth: 3% of customers abandon brands they…
Agent Training – The Key to Call Center Success
In the fast-paced world of customer service, there’s no better…
Will Measuring Sales Leads Affect the Changing Strategies of Lead Generation?
In today’s competitive business landscape, generating high-quality sales leads is…
13 Compelling Statistics Going to Change the Outsourcing Outlook in 2013 and Future
According to the statistics, of the 25 job holders in…
A 60-Day Journey to Close Your Lead
At Fusion CX, we understand that closing sales leads quickly…
Acquisition of Phocus Contact Solutions Inc, Montreal, Canada by Fusion BPO Services Group, Canada
Acquisition of Phocus Contact Solutions Inc, Montreal, Canada by Xplore-Tech…
Insurance Leads: 5 Steps to Fetch It Easily with Lead Generation Companies
In the competitive world of insurance, securing quality leads is…
Outsourcing Strategy for Small Businesses: A Game-Changer for Growth and Profitability
Outsourcing is no longer just a strategy for large corporations.…
T.E.A.M – “Together Each Achieves More”: Team Building in Contact Centers
“Coming together is a beginning. Keeping together is progress. Working…
Contact Center Boost up the Employee Happiness Meter
Employees form the foundation of any organization, and their well-being…
Social Media Customer Service to deliver Personalized Customer Support
In today’s digital age, customer service has evolved far beyond…
