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13 Compelling Statistics Going to Change the Outsourcing Outlook in 2013 and Future thumbnail

13 Compelling Statistics Going to Change the Outsourcing Outlook in 2013 and Future

According to the statistics, of the 25 job holders in…

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A 60-Day Journey to Close Your Lead thumbnail

A 60-Day Journey to Close Your Lead

At Fusion CX, we understand that closing sales leads quickly…

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Insurance Leads: 5 Steps to Fetch It Easily with Lead Generation Companies thumbnail

Insurance Leads: 5 Steps to Fetch It Easily with Lead Generation Companies

In the competitive world of insurance, securing quality leads is…

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Outsourcing Strategy for Small Businesses: A Game-Changer for Growth and Profitability thumbnail

Outsourcing Strategy for Small Businesses: A Game-Changer for Growth and Profitability

Outsourcing is no longer just a strategy for large corporations.…

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T.E.A.M – “Together Each Achieves More”: Team Building in Contact Centers thumbnail

T.E.A.M – “Together Each Achieves More”: Team Building in Contact Centers

“Coming together is a beginning. Keeping together is progress. Working…

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Contact Center Boost up the Employee Happiness Meter thumbnail

Contact Center Boost up the Employee Happiness Meter

Employees form the foundation of any organization, and their well-being…

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Social Media Customer Service to deliver Personalized Customer Support thumbnail

Social Media Customer Service to deliver Personalized Customer Support

In today’s digital age, customer service has evolved far beyond…

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Contact Centers in India Are Elevating Business Success thumbnail

Contact Centers in India Are Elevating Business Success

Good news for contact center owners in India! The Indian…

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Top 10 CRM Software for Better Customer Support in 2013 thumbnail

Top 10 CRM Software for Better Customer Support in 2013

Customer Relationship Management (CRM) is a model for managing a company’s…

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With Technological Upgrade Call Center Outsourcing to Become Even More Efficient thumbnail

With Technological Upgrade Call Center Outsourcing to Become Even More Efficient

Call center outsourcing has been a cornerstone of business strategies…

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A Concrete Database: The Key to Successful Sales Lead Generation thumbnail

A Concrete Database: The Key to Successful Sales Lead Generation

In today’s globalized economy, businesses must operate on an international…

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Speech Recognition in Call Centers thumbnail

Speech Recognition in Call Centers

In today’s fast-paced digital world, businesses are constantly looking for…