Latest from Fusion CX

13 Compelling Statistics Going to Change the Outsourcing Outlook in 2013 and Future
According to the statistics, of the 25 job holders in…

A 60-Day Journey to Close Your Lead
At Fusion CX, we understand that closing sales leads quickly…

Insurance Leads: 5 Steps to Fetch It Easily with Lead Generation Companies
In the competitive world of insurance, securing quality leads is…

Outsourcing Strategy for Small Businesses: A Game-Changer for Growth and Profitability
Outsourcing is no longer just a strategy for large corporations.…

T.E.A.M – “Together Each Achieves More”: Team Building in Contact Centers
“Coming together is a beginning. Keeping together is progress. Working…

Contact Center Boost up the Employee Happiness Meter
Employees form the foundation of any organization, and their well-being…

Social Media Customer Service to deliver Personalized Customer Support
In today’s digital age, customer service has evolved far beyond…

Contact Centers in India Are Elevating Business Success
Good news for contact center owners in India! The Indian…

Top 10 CRM Software for Better Customer Support in 2013
Customer Relationship Management (CRM) is a model for managing a company’s…

With Technological Upgrade Call Center Outsourcing to Become Even More Efficient
Call center outsourcing has been a cornerstone of business strategies…

A Concrete Database: The Key to Successful Sales Lead Generation
In today’s globalized economy, businesses must operate on an international…

Speech Recognition in Call Centers
In today’s fast-paced digital world, businesses are constantly looking for…