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Strategic Response: Top 3 CX Trends and What You Should Do thumbnail

Strategic Response: Top 3 CX Trends and What You Should Do

In the fast-paced world of modern business, keeping pace with…

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9 Customer-Focused Call Center KPIs You need to Start Tracking Today thumbnail

9 Customer-Focused Call Center KPIs You need to Start Tracking Today

In a traditional environment, businesses often emphasize tracking a few…

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5 ways a Superior CX Delivery can Transform the Travel and Tourism Industry thumbnail

5 ways a Superior CX Delivery can Transform the Travel and Tourism Industry

A recent McKinsey report on the travel and tourism industry…

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5 Ways Call Center Analytics Can Improve CX thumbnail

5 Ways Call Center Analytics Can Improve CX

Call centers (also called contact centers) are pivotal for thriving…

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Auto Loan Collection Challenges in 2022 thumbnail

Auto Loan Collection Challenges in 2022

The auto finance industry is undergoing significant transformation, driven by…

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The Future of Debt Collection: New Tech and Customer Service thumbnail

The Future of Debt Collection: New Tech and Customer Service

In debt collection, innovation isn’t just a buzzword; it’s a…

News
Fusion Opens New Center in the Republic Of Kosovo thumbnail

Fusion Opens New Center in the Republic Of Kosovo

CANTON, OH, United States, July 12, 2022 – Fusion, a…

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Healthcare RCM Outsourcing Market: Global Industry Trends thumbnail

Healthcare RCM Outsourcing Market: Global Industry Trends

Managing growth in medical practices can be a daunting challenge.…

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Insurance Claims Recoveries: Benefits of Outsourcing to a Debt Collection Agency thumbnail

Insurance Claims Recoveries: Benefits of Outsourcing to a Debt Collection Agency

Managing insurance claims recoveries can be daunting for many businesses.…

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How can a Healthcare Call Center Improve Patient Communication for Healthcare Providers? thumbnail

How can a Healthcare Call Center Improve Patient Communication for Healthcare Providers?

Today, two-thirds of hospitals and other healthcare providers in the…

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How Healthcare Providers Can Succeed with Outsourced RCM thumbnail

How Healthcare Providers Can Succeed with Outsourced RCM

Managing growth can be a challenge for healthcare providers. As…

News
Fusion Acquires Boomsourcing – A Call Center Services Outsourcing Company Headquartered In Utah thumbnail

Fusion Acquires Boomsourcing – A Call Center Services Outsourcing Company Headquartered In Utah

Fusion’s Acquisition of Boomsourcing Enhances Its Outsourcing Solutions Portfolio CANTON,…