Fusion CX Sets Landmark with ISO 9001:2008 & 27001:2005

ISO certifications

Give a round of applause as Fusion CX in India, US, Canada and Philippines secures ISO 9001: 2008 (Quality Management System) and ISO 27001: 2005 (Information Security Management System) certifications as on 4 December 2013.

It is really an aspiring time for our owners, employees, managers and administrators at Fusion CX Group. Thus, we take the opportunity to declare it globally.  Through their diligence, Fusion CXites has secured the vital certifications in the industry and will continue to scale new heights in the field of quality management and information security management.

Kishore Saraogi, the co-Founder and Director of Fusion CX, said, “Fusion CX has added another feather to its capIt is always team which delivers and it has been due to the effort of all employees who has worked with Fusion CX in all 9 locations.”

With the Holiday Season all set to begin, our ISO Certification added more colors to the Holiday spirit. Fusion CX thanks the entire team, both onshore and offshore for their diligence, work spirit, enthusiasm, cooperation during the cycle of audit and certification process. We heartily congratulate our Management on their sincere support, spending their quality time in upholding the reputation of our company in the industry.

We are looking upon the ISO certification as a landmark for our company in the future projects. With this certification along with our PCI-DSS certification (that makes us a trusted name in the BPO industry); we will prove ourselves to our B2B and B2C clients and offer them state-of-the-art performance in all projects.

The year 2013 has been a great year for Fusion CX. This year, we have acquired Phocus Contact Solutions Inc, a Montreal based provider of the outsourced contact center solutions to the North American customers. We have grown in terms of experience and are on the threshold of completing 10 years in the BPO industry. The ISO certifications prove to be the icing on the cake.

What can be a greater ending for such a great year?

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