Call Center Employment Trends 2025: India’s BPO Industry Sees a Surge thumbnail

Call Center Employment Trends 2025: India’s BPO Industry Sees a Surge

As we step into 2025, India’s call center and Business…

Albania: Ideal Nearshore Outsourcing for Italian Support thumbnail

Albania: Ideal Nearshore Outsourcing for Italian Support

In recent years, Albania has emerged as a prominent destination…

The Call Center Industry in Albania: A Rising Star for Fusion CX thumbnail

The Call Center Industry in Albania: A Rising Star for Fusion CX

In recent years, the call center industry in Albania has…

Multilingual Call Center in Kosovo – Boosting Engagement, Leveraging Diversity thumbnail

Multilingual Call Center in Kosovo – Boosting Engagement, Leveraging Diversity

Kosovo’s rich cultural diversity and multilingual workforce make it a…

Why Kosovo Call Center is the Next Big Thing for Customer Support thumbnail

Why Kosovo Call Center is the Next Big Thing for Customer Support

Kosovo has quietly but confidently stepped onto the global stage…

How Kosovo’s Young Population Drives Innovation in the BPO Industry thumbnail

How Kosovo’s Young Population Drives Innovation in the BPO Industry

Kosovo’s youthful demographic is a key driver behind the rapid…

Kosovo: A Rising Star in the Customer Experience Landscape for Fusion CX thumbnail

Kosovo: A Rising Star in the Customer Experience Landscape for Fusion CX

At Fusion CX, we are thrilled to spotlight Kosovo as…

The Future of Business Process Outsourcing in Kosovo: Trends, Adaptations, and Opportunities thumbnail

The Future of Business Process Outsourcing in Kosovo: Trends, Adaptations, and Opportunities

The Business Process Outsourcing (BPO) industry is transforming at breakneck…

Strategic Location: Why Kosovo is Ideal for Serving European Markets thumbnail

Strategic Location: Why Kosovo is Ideal for Serving European Markets

Kosovo’s geographic location and alignment with European time zones make…

Fusion CX in India: Making a Positive Impact thumbnail

Fusion CX in India: Making a Positive Impact

Since our incorporation in 2004 in Kolkata, India, Fusion CX…

How a Congenial Work Culture Fuels the Growth of Manila’s BPO Industries thumbnail

How a Congenial Work Culture Fuels the Growth of Manila’s BPO Industries

Manila’s BPO industry thrives, and Fusion CX knows why. A…

Contact Centers in India Are Elevating Business Success thumbnail

Contact Centers in India Are Elevating Business Success

Good news for contact center owners in India! The Indian…