Why Global Brands Are Choosing India’s Contact Centers to Lead the Future of Customer Experience in 2025 thumbnail

Why Global Brands Are Choosing India’s Contact Centers to Lead the Future of Customer Experience in 2025

India is no longer just the world’s back-office—it’s now the…

Can BPO in India Maintain Its Global Edge? Fusion CX Says Yes! thumbnail

Can BPO in India Maintain Its Global Edge? Fusion CX Says Yes!

The future of BPO in India remains a key topic…

Fusion CX Wins “BPO of the Year” at 15th Edition BPO Innovation Summit & Awards 2025 thumbnail

Fusion CX Wins “BPO of the Year” at 15th Edition BPO Innovation Summit & Awards 2025

In a moment that will go down as a defining…

Building Fusion CX Operations in India: How a Top BPO is Powering Global Success Onshore and Offshore thumbnail

Building Fusion CX Operations in India: How a Top BPO is Powering Global Success Onshore and Offshore

India’s role in Fusion CX’s global strategy goes beyond conventional…

Winning the Festive Rush: Seasonal Retail and eCommerce Ramp-Up Support in India thumbnail

Winning the Festive Rush: Seasonal Retail and eCommerce Ramp-Up Support in India

The Indian festive season—from August to January—is a high-stakes period…

The Future of CX in India: How Fusion CX Delivers Regional Excellence thumbnail

The Future of CX in India: How Fusion CX Delivers Regional Excellence

India is not just one market—it’s a mosaic of cultures,…

Why is Telemarketing Outsourcing to India so Alluring? thumbnail

Why is Telemarketing Outsourcing to India so Alluring?

In an increasingly competitive global market, telemarketing remains a powerful…

Call Center Employment Trends 2025: India’s BPO Industry Sees a Surge thumbnail

Call Center Employment Trends 2025: India’s BPO Industry Sees a Surge

As we step into 2025, India’s call center and Business…

Fusion CX in India: Making a Positive Impact thumbnail

Fusion CX in India: Making a Positive Impact

Since our incorporation in 2004 in Kolkata, India, Fusion CX…

Contact Centers in India Are Elevating Business Success thumbnail

Contact Centers in India Are Elevating Business Success

Good news for contact center owners in India! The Indian…