Latest from Fusion CX
Appliance Installation Support: How Retailers Prevent Setup Issues from Becoming Refunds
For appliance and consumer electronics retailers, the most fragile moment…
Why Consumer Electronics Retail CX Breaks After the Holidays — And How Outsourcing Fixes It
The holiday season may end with strong sales numbers, but…
The Ultimate Guide to Outsourcing Customer Support for Consumer Electronics and Appliances
In today’s fast-paced consumer electronics and appliances industry, delivering top-notch…
From Warranty Claims to Brand Loyalty: Rethinking Post-Sale Support in Consumer Electronics
In the world of consumer electronics, product features and price…
How 24/7 Technical Support for Electronics Brands Can Reduce Returns
“Returns in consumer electronics are like bad relationships—often avoidable, but…
Tax Season Surge: How Electronics Retailers Can Capitalize on Increased Demand
“April isn’t just about tax returns—it’s about big-ticket purchases and…
Upselling and Cross-Selling in the Electronics Industry: Boosting Revenue Per Sale
“Would you like fries with that?” It’s one of the…
