Ensuring Smooth Subscriber Onboarding and Reduced Fallout
For Mobile Virtual Network Operators (MVNOs), porting and activation are mission-critical. A subscriber’s first impression hinges on how quickly and smoothly they can activate their service or port an existing number. Any delays, fallout, or failed ports not only frustrate customers but also risk churn in an increasingly competitive market.
Outsourcing porting and activation support ensures MVNOs can achieve higher success rates, reduce fallout, and deliver seamless onboarding experiences at scale.
Optimize Your MVNO Porting and Activation Operations
Fusion CX combines telco expertise and AI-powered workflows to help MVNOs proactively monitor porting processes, reduce jeopardies, and accelerate activations. Our consulting-led model enables MVNOs to improve port success rates while minimizing subscriber effort.
