Case Study
Boosting Revenue for a Top Home Improvement Brand thumbnail

Boosting Revenue for a Top Home Improvement Brand

Fusion CX’s customizable & scalable customer support solutions helped a…

Case Study
Empowering a Leading Home Improvement Brand to Achieve Cost Reduction thumbnail

Empowering a Leading Home Improvement Brand to Achieve Cost Reduction

Fusion CX collaborated with a prominent home improvement brand to…

Case Study
Optimizing Efficiency and Productivity in the Radiology Sector thumbnail

Optimizing Efficiency and Productivity in the Radiology Sector

Discover how Fusion CX partnered with a renowned radiology network…

Case Study
Tackling Inbound Communication Surges with Scalable Solutions thumbnail

Tackling Inbound Communication Surges with Scalable Solutions

Our scalable customer support model helped a leading CO-OP Healthcare…

Case Study
Improving CX While Incorporating AI-Powered Technologies thumbnail

Improving CX While Incorporating AI-Powered Technologies

Fusion CX helps the #1 telecom service provider in the…

Case Study
Helping A Food Delivery App Company Manage High Volatility In Demand During Rush Hours thumbnail

Helping A Food Delivery App Company Manage High Volatility In Demand During Rush Hours

Fusion CX helped One of the largest online food-ordering enterprises…

Case Study
Helping a Home Improvement Firm with Cost-Effective Acquisition thumbnail

Helping a Home Improvement Firm with Cost-Effective Acquisition

Fusion CX worked with a leading home improvement brand to…

Blog
Fusion CX Honored with Bronze Stevie® Award for Customer Service Team of the Year thumbnail

Fusion CX Honored with Bronze Stevie® Award for Customer Service Team of the Year

Fusion CX has been recognized with the Bronze Stevie® Award…

Case Study
Improving Lead Quality for a New Venture thumbnail

Improving Lead Quality for a New Venture

Fusion CX helped a leading Canada-based real estate company launch…

Case Study
Improving CX for Healthcare Client thumbnail

Improving CX for Healthcare Client

Fusion CX helped a HealthTech-powered procurement platform with new customer…

Blog
Why OTA Customer Service Outsourcing Is the Growth Lever Every Online Travel Agency Needs thumbnail

Why OTA Customer Service Outsourcing Is the Growth Lever Every Online Travel Agency Needs

The online travel industry has never been more competitive. Between…

Blog
The Scalability Advantage: Why Leading CPG Brands Choose Flexible Retail Goods BPO Partnerships thumbnail

The Scalability Advantage: Why Leading CPG Brands Choose Flexible Retail Goods BPO Partnerships

The consumer packaged goods (CPG) industry has always moved fast—but…