Latest from Fusion CX
The Transformative Role of AI and Automation in First-Party Collection Processes
The landscape of first-party collections is rapidly evolving, driven by…
Stop the Slip: Proactive Strategies to Minimize Delinquency Rates and Protect Your Revenue
Consistent revenue is the cornerstone of sustainable growth. Delinquent payments,…
Servicemembers Civil Relief Act (SCRA)
Auto finance debt collection regulations are complex, but understanding them…
How First-Party Collections Can Improve Your Customer Relationships and Cash Flow
In the dynamic landscape of business, managing outstanding payments is…
Balancing Debt Recovery with Positive Customer Experience
Debt recovery has always been a delicate balancing act. On…
Navigating the Numbers: Managing Charge-Offs and Recoveries in Retail Credit Card Portfolios
In the competitive US retail sector, credit cards are a…
Breaking Language Barriers: The Power of Multilingual First-Party Collections
In today’s interconnected, globalized marketplace, businesses serve increasingly diverse customer…
Powering Up Recovery: Leveraging Automated Communication for Telecom Debt Recovery
In the fast-paced US telecommunications industry, managing a vast customer…
Preserve & Recover: The Strategic Compass for Navigating First-Party vs. Third-Party Collections
Debt recovery is a critical component of financial health, but…
Decoding the Purchase Path: Understanding Consumer Spending Habits and Their Impact on Retail Debt Repayment
In the dynamic US retail landscape, store credit cards and…
Stop the Debt Before It Starts: The Power of Early Intervention in Debt Collection
In the fast-moving US market, where economic volatility and consumer…
Leveraging Omnichannel Communication for Effective Debt Recovery
In the digitally connected US market, where consumers engage across…
