O’Currance extends its global footprint with a new state of the art contact center in El Salvador

OCurrance extends its global footprint with a new state of the art contact center in El Salvador

O’Currance Inc. a Fusion BPO Company, a leading name in the direct response telesales industry extended its global footprint to El Salvador to accommodate growth and increasing client demands.

“Based on our superior results in English, we literally had clients begging us to broaden our reach to the Spanish Market. Our newest center of excellence is representative of growing business, and our commitment to broaden our Spanish client base. It will support current and future planned capacity growth in sales and marketing, and customer support” says, Jon Brown VP, Operations, O’Currance.

The new office at Blvd. Orden de Malta, Calle El Boquerón #5, Colonia, just two blocks from the US Embassy, will have 24/7/365 operation and will house more than 300 additional seats & fully equipped training facilities. Jon’s strategy is to staff the center leadership with existing O’Currance leadership to ensure that the O’Currance model and culture of excellence are reflected in El Salvador from day one. ”We are particularly impressed with the high level of education, the incredible professionalism, and the number of readily available bi-lingual agents”, said Janelle Greenwood, Director of HR and Training.

“The world of Direct Response marketing and outsourcing services is growing fast and we have to rapidly adapt to the growth. Our team is enthusiastic about the growth we are experiencing and this move allows us to embrace this dynamic market.” Says, Pankaj Dhanuka, CEO, Fusion BPO.

About O’Currance:

Since its establishment in 1994, O’Currance Inc. has remained committed to its clients and responsible for its agents. A rationalized approach at work is what the management considers to be the secret for the company’s success. Being one among the top leaders in the direct response telesales industry, O’Currance offers exclusive and advanced technology-driven services for its clients. On February 1st, 2012, O’Currance extended its services globally by becoming a part of the well-known Fusion BPO Services Group.

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