Amitabh Vartak

Global Head of Healthcare & Life Sciences at Fusion CX

Amitabh Vartak, as the Global Head of Healthcare and Life Sciences at Fusion CX, plays a pivotal role in advancing the company's position in these specialized sectors. With over twenty-five years of experience in outsourcing, he is a result-driven senior professional with a proven track record of success in various facets of service delivery within the customer service domain. His leadership extends to managing service delivery across the Asia-Pacific region, leveraging his extensive background in the BPO industry.

Amitabh's focus is on driving innovation and operational excellence in healthcare and life sciences, ensuring Fusion CX's offerings align with the dynamic needs of these industries. His career includes significant roles at Concentrix Services, where he contributed for over 14 years in various capacities, and at Access Healthcare Services as the Chief Operations Officer, where he played a crucial role in service delivery. Amitabh's tenure at Sutherland Global Services as Senior Program Manager further highlights his ability in program management and operational excellence.

He has previously held the position of Global Delivery Head at 3i Infotech Ltd, where his leadership skills were prominently showcased. Before this, he served as the Senior Vice President of Organizational Excellence & Transformation at Conneqt Business Solutions Limited, demonstrating his expertise in driving business and cultural transformation.

Amitabh Vartak's educational background includes a Bachelor of Business Administration from the University of New England (AU) and a Bachelor of Engineering in Mechanical from the Maharashtra Institute of Technology.