Case Studies
Assisting a Pharmacy Leader Scale Prescription Fulfillment and Revenue
Fusion CX worked with a premier compounding and mail-order pharmacy to streamline refill workflows—empowering pharmacists, accelerating fulfillment, and driving double-digit revenue growth.
How Culturally Aligned CX Drove Medicare Member Engagement
Fusion CX helped a Medicare Advantage plan serving Asian American communities overcome language barriers and cultural disconnects—boosting trust, preventive care visits, and network growth.
Accelerating EEG Support for Higher Quality and Faster Revenue
Discover how Fusion CX enabled a leading U.S. EEG provider to stabilize patient support, achieving a 15% productivity lift and cutting errors by 58% in just 60 days.
Transforming DME Call Center Workflows for Faster, Compliance-Ready Care
How Fusion CX helped a MedTech leader remove operational bottlenecks and accelerate patient care.
Improving CX for Healthcare Client
Fusion CX helped a HealthTech-powered procurement platform with new customer acquisitions while also improving customer retention through superior customer experience deliveries. This helped the client maximize their revenue generation.
