Discover Insights in Our Blogs

From Glow-Ups to Givebacks: Mastering Returns and Loyalty in Beauty’s Summer Sales
Post Date: Jul 28, 2025

Cosmetics & Beauty

Fusion CX Expands in Manila and Legazpi with 1000 Seats Across Two Facilities
Post Date: Jul 28, 2025

Company News

The Ultimate Guide to Inbound Call Center Outsourcing
Post Date: Jul 24, 2025

Inbound Call Center

From Warranty Claims to Brand Loyalty: Rethinking Post-Sale Support in Consumer Electronics
Post Date: Jul 24, 2025

Consumer Electronics & Appliances

From 5500s to 1095-Cs: How Fusion CX Powers TPA Customer Care Year-Round
Post Date: Jul 24, 2025

Healthcare TPAs

Why Today’s Healthcare Acts Are Redefining the TPA Playbook And What You Can Do About It
Post Date: Jul 24, 2025

Healthcare TPAs

Invisible Until It’s Not: The Rising Role of Proactive CX in Fraud Recovery & Dispute Resolution
Post Date: Jul 23, 2025

Fintech

Ensuring Compliance and Quality Assurance in Pharmacy Customer Support
Post Date: Jul 23, 2025

Healthcare TPAs

Beyond the Flare: How Wearable Tech and DME Support Are Reshaping Autoimmune Care
Post Date: Jul 23, 2025

Healthcare Medical Devices

5 Proactive CX Tactics Every Travel Brand Needs to Succeed!
Post Date: Jul 23, 2025

Travel and Hospitality Traveler Experience Management

What You Don’t Hear: The Real Cost of Silence in After-Sales Support for B2B Marketplace
Post Date: Jul 22, 2025

Ecommerce
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