AWARDS &
RECOGNITION

AWARDS &
RECOGNITION

At Fusion CX, we thrive to be exceptional at what we do. It reflects in our work ethos and the kind of culture we nurture. This fervor towards excellence has pushed into delivering some groundbreaking projects. Following awards and recognitions are testaments to them.

ALL AWARDS

US Customer Experience Awards 2026

GOLD WINNER

Best B2B CX ● Best Use of AI - Companies with Over 5,000 Employees

Frost & Sullivan’s 2026 North America Customer Value Leadership Recognition

Recognized for innovation, customer success, and AI-driven omnichannel customer experience management, delivering measurable business outcomes

Outsourcing Impact Award

Diversity, Equity & Inclusion (Silver) for Impact Sourcing

Frost & Sullivan’s 2025 Best Practices Award

Technology Innovation Leadership Award in the North American Customer Experience Management (CXM) industry.

"Best Global Contact Center Solutions Provider 2024"

at the African Excellence Awards, hosted by MEA Markets

"Philippines Best Employer Brand Awards 2024"

by Employer Branding Institute

"BPO Organization of the Year 2024 - India"

for excellence in Human Resources

"BEST EMPLOYER 2022" @ The 17th EMPLOYER BRANDING AWARDS 2022

"ASIA'S BEST EMPLOYER BRAND AWARD 2022"

India’s Companies to Work for 2020

India's Best Companies to Work for 2020 - Insights Success Magazine

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