At Fusion CX, we strive to be exceptional at what we do. It shows in our work ethos and the culture we nurture, and it has driven some groundbreaking projects. These awards and recognitions are testament to them.
Independent industry programs recognize our customer experience work, our AI and workforce technology, and the culture our people build.
Winner, Best Data Labeling / Annotation Platform, recognizing Annotera, Fusion CX’s AI data infrastructure platform. Presented at the 2nd edition of the ET Enterprise AI Awards in Bengaluru on September 17, 2026.
Two Gold awards: Best B2B CX, and Best Use of AI for companies with over 5,000 employees.
Recognized for innovation, customer success and AI-driven omnichannel customer experience management that delivers measurable business outcomes.
Technology Innovation Leadership Award in the North American Customer Experience Management (CXM) industry.
Silver in Diversity, Equity & Inclusion for Impact Sourcing.
Named at the African Excellence Awards, hosted by MEA Markets.
Recognized for excellence in Human Resources.
Awards for the workplace we build and the tools we create for our teams.
Recognized by the Employer Branding Institute.
Awarded by the Global Workforce Management Forum (GWFM) for our proprietary workforce management tool, recognizing maturity in adoption and design that adds value to the business.
Presented at the 17th Employer Branding Awards on August 17, 2022, in Singapore.
Named by Insights Success Magazine.
The full record of industry awards and recognitions Fusion CX and its leaders have received, newest first.
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