Locations

Locations

We have 40 global offices spread across 15 countries. This allows us to bring the most talented professionals on board to deliver defining customer experiences. It also provides the flexibility of choosing a suitable location for our clients from a range of shoring options.

NALATAM

APAC

EMEA

NALATAM

We have 8 offices across the Americas. From startups to Fortune 500 organizations - here we serve some of our most exciting clients. This wide presence in the continent allows us to work with a diverse range of talents and help us build a global understanding of the market dynamics.

United StatesCanadaEl SalvadorJamaicaColombia ColombiaBelize

 

APAC

The availability of a cost-effective talent pool makes APAC an ideal outsourcing region. We have 8 solution centers spread across India and the Philippines. From here we serve 9 industrial domains in all the major Asian languages.

India Philippines ThailandIndonesia

EMEA

EMEA has a huge and diverse marketplace. Outsourcing your services to this region allows you to cost-effectively leverage from an idea-rich workforce and gives you access to the best of the latest innovations. We are currently operational in 3 countries in this region and are planning to expand into more.

AlbaniaMoroccoUKKosovo

KNOWLEDGE CENTER

The Onshore Advantage: Why USA-Based BFSI Customer Care Support Is Strategic Gold

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Why Global Brands Are Choosing India’s Contact Centers to Lead the Future of Customer Experience in 2025

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Fusion CX Wins 2025 African Excellence Award for Best CX Management Company – Morocco

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How Belize Supports BPO Companies in Delivering Excellent CX

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BPO in Belize: A Strategic Move for Global Customer Experience

In a world where customer experience defines brand success, location strategy has taken center stage. The question isn’t just where […]

Fusion CX Belize BPO and Omind -Fraud Remediation

In today’s hyper-connected world, fraud is no longer just a financial risk—it is a significant challenge to the customer experience. […]