Locations

Locations

We have 40 global offices spread across 15 countries. This allows us to bring the most talented professionals on board to deliver defining customer experiences. It also provides the flexibility of choosing a suitable location for our clients from a range of shoring options.

NALATAM

APAC

EMEA

NALATAM

We have 8 offices across the Americas. From startups to Fortune 500 organizations - here we serve some of our most exciting clients. This wide presence in the continent allows us to work with a diverse range of talents and help us build a global understanding of the market dynamics.

United StatesCanadaEl SalvadorJamaicaColombia ColombiaBelize

 

APAC

The availability of a cost-effective talent pool makes APAC an ideal outsourcing region. We have 8 solution centers spread across India and the Philippines. From here we serve 9 industrial domains in all the major Asian languages.

India Philippines ThailandIndonesia

EMEA

EMEA has a huge and diverse marketplace. Outsourcing your services to this region allows you to cost-effectively leverage from an idea-rich workforce and gives you access to the best of the latest innovations. We are currently operational in 3 countries in this region and are planning to expand into more.

AlbaniaMoroccoUKKosovo

KNOWLEDGE CENTER

From Claims to Conversations: The New CX Playbook for Health Plans

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Why Outsourcing Financial Services is Important to Sustain Growth in 2026

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The Wearable Boom Needs More Than Apps—It Needs Human Guidance

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Why OTA Customer Service Outsourcing Is the Growth Lever Every Online Travel Agency Needs

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Fusion CX Honored with Bronze Stevie® Award for Customer Service Team of the Year

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The Scalability Advantage: Why Leading CPG Brands Choose Flexible Retail Goods BPO Partnerships

The consumer packaged goods (CPG) industry has always moved fast—but in today’s marketplace, speed is only half the story. Demand […]