Boosting Revenue for a Top Home Improvement Brand
A leading name in the Home Improvement & Wellness industry, the client was successful in generating high volumes of inbound customer inquiries but was severely challenged in their ability to handle these incoming customer queries. Fusion CX assisted the client in addressing incoming customer interactions and maximizing conversions to boost sales. Additionally, we improved customer retention through superior customer support and satisfactory CX management, increasing upsell conversions and repeat purchases along the way!
THE FUSION CX-FACTOR
40 Locations in
15 Countries
40+ Language
Support
7000+
Skilled Agents
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