Give a round of applause as Fusion CX in India, the US, Canada, and the Philippines secures ISO 9001:2008 (Quality Management System) and ISO 27001:2005 (Information Security Management System) certifications as of 4 December 2013.
It is really an inspiring time for our owners, employees, managers, and administrators at Fusion CX Group. Thus, we take the opportunity to declare it globally. Through their diligence, Fusion CXites has secured vital industry certifications and will continue to reach new heights in quality management and information security.
Kishore Saraogi, the co-Founder and Director of Fusion CX, said, “Fusion CX has added another feather to its cap…It is always the team that delivers, and it has been due to the effort of all employees who have worked with Fusion CX in all 9 locations.”
With the Holiday Season all set to begin, our ISO Certification added more colors to the Holiday spirit. Fusion CX thanks the entire team, both onshore and offshore, for their diligence, work ethic, enthusiasm, and cooperation throughout the audit and certification cycle. We heartily congratulate our Management on their sincere support and for spending their valuable time upholding the reputation of our company in the industry.
We are looking at the ISO certification as a landmark for our company in future projects. With this certification along with our PCI-DSS certification (that makes us a trusted name in the BPO industry); we will prove ourselves to our B2B and B2C clients and offer them state-of-the-art performance in all projects.
The year 2013 has been a great year for Fusion CX. This year, we have acquired Phocus Contact Solutions Inc., a Montreal-based provider of outsourced contact center solutions for North American customers. We have grown in experience and are on the verge of completing 10 years in the BPO industry. The ISO certifications are the icing on the cake.
What can be a greater ending for such a great year?
