AI DATA INFRASTRUCTURE

AI DATA INFRASTRUCTURE

AI First CX
And Beyond

Building the AI Data Infrastructure That Powers Every Layer of Intelligence

We don't just support AI — we build the data infrastructure that powers it. From customer experience to foundation models, autonomous systems to physical AI, we operate as one partner across every layer of the stack.

RLHF, red-teaming, evaluation, sensor fusion, teleoperation — this is the human-in-the-loop work that makes AI accurate, safe, and production-ready, delivered at enterprise scale across 15 countries and 28 languages.

With 20,000 specialists and zero vendor lock-in, we're architecture-agnostic and work with every major AI lab and enterprise team because we're not owned by any of them. Your data. Your model. Our infrastructure.

THE PROBLEM

The AI race is no longer about compute. It's about data.

The AI race is no longer about compute. It's about data.

GPU access is commoditising. Model APIs are converging. The bottleneck has moved to high-quality, human-validated data — and the continuous evaluation, RLHF, red-teaming, and safety testing that keeps AI models accurate, safe, and production-ready.

88% of organisations use AI. 70% have deployed generative AI. But data readiness — not model availability — is the constraint stopping them from scaling. Every model being built today requires continuous human feedback. These are not one-off projects. They are recurring operational requirements. That makes this an infrastructure business.

The dominant player in this market was acquired 49% by Meta in 2025. Within days, Google, OpenAI, Microsoft, and xAI began severing their contracts. The market is wide open — and Fusion CX is walking through the door.

Two brands. One platform. The full AI data lifecycle.

AnnoteraRoborax

Annotera handles everything from data collection and annotation through generative AI operations. Roborax handles physical AI — teleoperation, sensor fusion, and robotic training data. Together, they cover the entire data supply chain from a single accountable partner.

Data Collection

Text, image, video, audio, and sensor data. Multi-format datasets including LiDAR, depth, GPS — captured across controlled and real-world environments.

Data Annotation

Text classification and NER. Bounding boxes, polygons, semantic segmentation. Video object tracking. Audio transcription. 3D point-cloud annotation. All modalities, all scales.

Generative AI Data Operations

RLHF datasets. Preference ranking. Instruction tuning. Model evaluation and red-teaming. Safety datasets. Benchmark construction. The recurring workloads that keep models accurate and aligned.

Physical AI & Robotics (Roborax)

Teleoperation demonstrations. Human-controlled robot training. Sensor fusion annotation. LiDAR processing. Gaze and force capture. Edge-case curation for autonomous systems.

Multimodal Annotation

Unified text + image + audio + video datasets for vision-language models and next-generation multimodal AI research.

End-to-End Managed Services

Full lifecycle — from collection to delivery. We manage the programme, the workforce, the quality, and the compliance. You get production-ready data.

Why Fusion CX’s Global Infrastructure creates our extended capabilities

20,000+

Domain Specialists

15

Countries

28+

Languages

99.2%

First-Pass Accuracy

WHY WE'RE DIFFERENT

Six reasons enterprise AI teams choose us.

Vendor-neutral. Always.

We are not owned by, invested in, or aligned with any foundation model company. Your training data stays yours. After the largest player in this market lost its neutrality, that guarantee matters more than ever.

28-language, 15-country delivery from day one

When you need Hindi, Swahili, Tagalog, and Portuguese annotation delivered simultaneously with consistent quality and audit trails — we're the only call you need to make. Our workforce is already deployed. This is not a contractor network.

99.2% first-pass accuracy

Three-layer QA: expert annotation to a project-specific rubric, independent peer and model review, and sampled audit with full traceability. Premium quality. Not crowdsourced guesswork.

Architecture-agnostic

We work with any foundation model, any in-house stack, any evaluation framework. We are infrastructure — not a platform trying to lock you in.

Built for regulated industries

Enterprise security, privacy compliance, full audit trails, human-in-the-loop validation. We don't just meet compliance requirements — our four years of production delivery across financial services, healthcare, and telecom means we've already been through the audits your procurement team will demand.

The BPO credential is a feature

The Human Data function inside a frontier AI lab — programme management, workforce management, quality assurance, continuous improvement — is exactly the operational model we've been running at scale for years. We didn't learn this workflow. We invented it.

Quality and Compliance

Three layers. Zero guesswork.

Step 01

Expert Annotation

Domain-trained specialists label to your project-specific rubric — not generic crowd guidelines. Every annotator is selected for your domain, trained on your taxonomy, and measured against your quality bar.

Step 02

Peer & Model Review

Independent reviewers plus automated consistency checks catch drift before it compounds. Disagreements are flagged and resolved, not averaged away.

Step 03

Audit & Sign-off

Sampled audit with full traceability. Every decision documented. Every label defensible. The result: 99.2% first-pass accuracy and a compliance trail that satisfies any enterprise procurement team.

Language models are just the beginning. The next wave of AI lives in the physical world.

Autonomous vehicles. Humanoid robots. Warehouse automation. Drone logistics. Surgical robotics. These systems can't be trained on internet data. They need real human demonstrations, annotated sensor streams, and reward signals that teach a model what good physical performance looks like.

Roborax provides the operational infrastructure to capture, annotate, and validate this data at scale — teleoperation rigs, multimodal sensor capture, LiDAR processing, 3D segmentation, and evaluation benchmarks. Every deployed robot generates a continuous stream of edge-case data. That's annuity-like demand, and we're positioned to serve it from day one.

$3B → $40B+

Humanoid robot market, 2025 → 2034

$50B

Goldman Sachs humanoid robotics investment projection by 2030

32–41%

Physical AI market CAGR through 2035

Teleoperation

Human-controlled robot demonstrations for task learning.

Sensor fusion

Multi-modal data from LiDAR, depth cameras, GPS, IMU.

3D annotation

Point-cloud bounding boxes, lane marking, object classification.

Edge-case curation

Long-tail scenario capture for autonomous systems.

Evaluation benchmarks

Performance measurement for robotic perception stacks.

Your enterprise data is an AI training asset. You just don't know it yet.

AI companies urgently need data that captures how real organisations actually function — SOPs, workflow metadata, decision trails, internal communications. Not customer PII. Not financial records. The operational intelligence buried in your collaboration tools, CRM, and project management systems.

Annotera identifies what you have, anonymises and structures it to enterprise-grade standards, and brokers it to AI buyers. You turn dormant data into a revenue stream. We handle the complexity.

How It Works — 3-Step Visual

1
Audit — We map your internal data landscape and identify what qualifies (and what doesn't).
2
Package — Anonymisation, structuring, quality validation — making your data AI-training-ready.
3
License — We broker the packaged dataset to AI buyers from our existing relationships. You earn recurring revenue.

Callout

Fusion CX's own corpus — four years of operations across 40 centres and 15 countries — is the proof of concept. There is no equivalent dataset available for purchase anywhere.

We go beyond Annotation. We enable our clients to create AI solutions that Solve human problems.

Capability Crowdsource Platforms US-Only Specialists Fusion CX (Annotera + Roborax)
Vendor-neutral (no big-tech ownership) ✗ ✓ ✓
28-language multilingual delivery ✗ ✗ ✓
Physical AI / robotics training data ✗ ✗ ✓
15-country operational footprint ✗ ✗ ✓
Enterprise data monetisation services ✗ ✗ ✓
99%+ first-pass accuracy with audit trail ✗ ✓ ✓
India + China + US presence ✗ ✗ ✓
Dedicated domain expert annotators (not gig) ✗ ✓ ✓

THE FUSION CX-FACTOR

PCI-DSS
Certified

Quality
Assurance

Multichannel
Support

Ensured Business
Continuity

GET IN TOUCH

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