SPEECH TO TEXT

SPEECH TO TEXT

HIGH-QUALITY
AUDIO
TRANSCRIPTS
FOR ANALYTICAL
UNDERSTANDING

Artificial intelligence (AI) and Machine learning (ML) have made it possible to develop software that can listen and recognize speech to follow commands. Your business can leverage this innovation by integrating the Speech to Text solution into the support delivery framework. It enables your business to extract transcripts of Customer Interaction audio in real-time. By analyzing these outputs, the support team can gain valuable insights into customer concerns and improve the customer experience.

With our proprietary Speech to Text solution, you get access to smart analytical tools capable of analyzing the audio content for mood, tone, and language to capture the customers’ overall sentiment. The support team can then leverage this perceptive understanding to identify and seamlessly address long-standing CX issues.

The Artificial Intelligence Solutions also come with an easily customizable interface that makes it simple for your team to navigate and modify the settings, manage data, and integrate it with other existing support channels.

THE FUSION CX-FACTOR

Reduction in AHT

Minimal After-call Work

Improved Customer
Insights

Better Agent Monitoring

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    FAQ's

    FAQ's

    Why should I choose you and not hire my software development team?

    Hiring a software development team for the sole purpose of creating Artificial Intelligence Solutions like speech to text software is not cost-effective. Our proprietary speech to text solution can be customized as per your business needs and is considered very efficient and at the same time affordable.

    What are the benefits of Speech-to-Text Systems usage?

    Your business can integrate the Speech-to-Text solution into the support delivery framework. It enables your business to extract transcripts of Customer Interaction audio in real-time to gain valuable insights into customer concerns and improve the customer experience.

    Do I need to be tech-savvy to cooperate with you and order a software application?

    You do not need to be tech-savvy to order Artificial Intelligence Solutions. Our experts will help you in every stage from installation, application to troubleshooting.

    Can I get a free demo?

    You will have to request for a free demo for our speech to text solution from our website. Once we receive your request, we will reach out to you at the earliest.