13th BPO Innovation Summit and Awards 2024

13th BPO Innovation Summit and Awards 2024

Join us at the upcoming 13th BPO Innovation Summit & Awards on Tuesday, April 23rd, 2024, at The Lalit Mumbai, where Amitabh Vartak – Executive Vice President and Healthcare SBU head, will represent Fusion CX.

As a global BPO company with 35+ years of experience, we understand the crucial challenges and opportunities shaping the future of BPO. Join us for a meaningful conversation as we:

  • Explore the impact of cutting-edge technologies like AI and automation on BPO models.
  • Navigate the dynamic landscape of data security, regulatory compliance, and workforce resilience in a globalized market.
  • Engage in thought-provoking conversations with industry leaders on tackling regulatory complexities, market trends, and seamless technology integration.
  • Witness the recognition of excellence through the prestigious BPO Innovation Awards.

Gain from our experience shaping a future-ready BPO industry by helping our clients improve customer experience and engagement through our Fusion CX’s state-of-the-art high-tech and high-touch CXM solutions for enhanced customer satisfaction, loyalty, and overall business performance.

Join us in Mumbai to discover how Fusion CX can empower your CX management strategies. Let’s step into the future together!


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