Commercial UAV Expo 2026, Meet the Fusion CX Team

Commercial UAV Expo, presented by Commercial UAV News, is the premier event dedicated to commercial drone and uncrewed aircraft systems (UAS) integration and operation. Held September 1–3, 2026 at Caesars Forum in Las Vegas, the event connects attendees with the industry’s most advanced technology, practitioners, and decision-makers across three focused days of exhibits, conference programming, keynotes, and networking. 

The event brings together the full commercial drone community — spanning construction, energy and utilities, forestry and agriculture, infrastructure and transportation, mining and aggregates, public safety and emergency services, security, surveying and mapping, and drone delivery. Attendees explore proven technology on the exhibit floor, gain practical insights from real-world case studies, and build the partnerships that move commercial UAS programs forward. 

For companies operating across the commercial drone ecosystem — from UAS manufacturers and software platforms to service providers and fleet operators — the event is an opportunity to connect with peers, exchange ideas, and explore practical solutions that will define the next phase of uncrewed aviation. 

Why Fusion CX Is Attending 

As commercial drone operations scale across construction, energy, public safety, agriculture, and surveying, the companies building and operating UAS platforms face rising demand for reliable customer support, technical assistance, and operational back-office capacity. Delivering a seamless, responsive experience to pilots, operators, and end users is becoming a genuine differentiator. 

Fusion CX is attending Commercial UAV Expo 2026 to connect with innovators across the UAS ecosystem and explore how AI-first customer engagement, operational efficiency, and intelligent support can help drone brands, service providers, and platforms scale their user bases with confidence. 

What Fusion CX Brings to the Commercial Drone Ecosystem 

Fusion CX supports drone and UAS companies with specialized customer engagement solutions designed to enhance both user experience and operational efficiency. 

• 24/7 Omnichannel Customer Engagement: Seamless support across voice, chat, email, and social media so pilots, operators, and end users get assistance whenever they need it. 

• Technical Support & Troubleshooting: Real-time assistance for UAS hardware, flight software, and platform issues, helping ensure reliable operations in the field. 

• AI-Powered CX Solutions: Proprietary AI capabilities including Accent Harmonizer for real-time voice clarity, AI QMS for intelligent quality monitoring, Sayin.AI voice agents, and Arya for predictive support analytics. 

• Multilingual, Global Delivery: Support in 25+ languages from 41 delivery centers across 12 countries, enabling drone businesses to serve global markets efficiently. 

• Back-Office & Operational Support: Streamlined order processing, warranty handling, claims management, documentation, and billing so teams can focus on flying and building. 

• Scalable Operations: Flexible engagement models that scale from early-stage UAS startups to enterprise-level drone networks. 

Meet Our Team at Commercial UAV Expo 2026 

Barbara Atillo (Senior Director) and Bruce Wagner (Director – AI Business Development) will be attending Commercial UAV Expo 2026 to engage with industry leaders and explore opportunities for collaboration across the commercial drone and UAS ecosystem. The team works closely with technology-driven organizations to design scalable customer engagement strategies as adoption continues to grow. 

Together they bring deep experience in building customer experience, data, and AI strategies for technology-driven industries — and welcome conversations with UAS teams looking to scale as commercial drone adoption accelerates. 

Let’s Connect at Commercial UAV Expo 2026 

Planning to attend Commercial UAV Expo 2026? We’d love to meet you. Schedule a one-on-one session with our team to discuss how Fusion CX can support your customer engagement and operational goals across the commercial drone space.