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Mastering Call Center Quality Assurance: Strategies for Excellence in BPO
Post Date: Apr 17, 2025

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Company News

Fusion CX Honored with Bronze Stevie® Award for Customer Service Team of the Year Oct 13, 2025

Driving Change Through Impact Sourcing: Fusion CX’s NAPS/NATS Initiative Recognized in OIR 2025 Sep 16, 2025

Fusion CX Wins 2025 African Excellence Award for Best CX Management Company – Morocco Jun 26, 2025

Fusion CX Wins “BPO of the Year” at 15th Edition BPO Innovation Summit & Awards 2025 May 19, 2025

Fusion CX Wins Frost & Sullivan’s 2025 Best Practices Technology Innovation Leadership Award May 16, 2025

Latest News

Master Peak Demand: 10 Strategic Outsourced Retail Customer Service Solutions for 2026 January 1, 2026
Digital CX Trends Reshaping the Insurance Industry in 2026 and Beyond January 1, 2026
The Real Value of Medicare Advantage Isn’t Just Benefits — It’s the Support Behind Them December 31, 2025
The Future of Customer Service: Top 7 CX Trends Shaping BFSI in 2026 December 31, 2025
Mastering Customer Journey Mapping: Best Practices, Tools, and Strategies for Enhanced CX December 30, 2025

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