Utility
September 19, 2024
Sumanta Ghorai is a CX and BPO marketing professional specializing in go-to-market strategy, thought leadership, and presales storytelling for global enterprises. At Fusion CX, he works closely with business and delivery leaders to translate complex CX and AI-driven capabilities into clear, outcome-focused narratives across telecom, utilities, and technology-led industries.
Tell us what your queues look like today. We’ll come back with a plan for staffing, AI and locations, and what it should cost.
