Information security
ISO/IEC 27001:2022
Certified for ISO 27001:2022, the international standard for information security management systems.
Certified locations
All locations
ISO 27001, PCI DSS, HIPAA, HITRUST, SOC 2 and ISO 9001, mapped to the delivery centers they cover.
Your trust is our most valuable asset, and we work to earn it by delivering what we promise. Our certifications and affiliations with recognized organizations are evidence of that.
Certified for ISO 27001:2022, the international standard for information security management systems.
All locations
Certified against the Payment Card Industry Data Security Standard v4 (PCI DSS).
India (Kolkata), Philippines (Manila, Cebu), Morocco, El Salvador, Jamaica, Mexico, Belize (Dangriga, Orange Walk, Cayo), USA (Higbee, Boca, Spindale, Houston)
Fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), the standard for protecting sensitive patient data.
India (Kolkata), Philippines (Manila, Cebu), USA (Higbee, Boca, Spindale), El Salvador, Jamaica, Belize (Chetumal, Icon, Cayo, Orange Walk, Dangriga)
Completed a SOC 2 audit conducted by an independent accounting firm.
India (Kolkata, Bangalore, Gurugram, Mumbai), Philippines (Manila, Cebu, Legazpi), Jamaica, Belize (Chetumal), El Salvador, Colombia, USA (Spindale, Houston), Morocco
Certified to the HITRUST CSF, a leading cybersecurity framework.
USA (Pittsburgh, Utah), El Salvador, Singapore, Philippines (Eastwood)
The certifications and attestations each Fusion CX entity and delivery site holds, listed site by site: ISO 27001:2022, PCI DSS, SOC 2 Type II and HITRUST.
Industry memberships and supplier diversity certifications across our group.
Ameridial Inc., a Fusion CX Group company, is certified by the Ohio Minority Supplier Development Council, an affiliate of the NMSDC.
Certified by the Ministry of Micro, Small & Medium Enterprises (MSME), Government of India.
A NASSCOM member, recognized in the BPO and ITES industry.
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